If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer exchanges and store credit within 30 days of receiving your order. You can return your product for store credit, or for a different product. We will even offer you $5.00 bucks off your next order :)
Customer must pay return shipping*
Please note the following exceptions to our return and exchange policy:
- Returned items must be in the condition they arrived in and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
To initiate a return or exchange, please complete the following steps:
- Reach out to us and let us know you want to do a refund.
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return or exchange from your order.
- Print your prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.
- If the item is lost or damaged I we create a discount for 20% off your next order
How to contact us:
Find me on Facebook: https://www.facebook.com/RefoundWare/
Visit our Contact Page and FAQS and Additional Policy page for full details